Privacy policy

Privacy Policy — Craft Goods Hub

(Effective Date: January 9, 2026)

Overview

At Craft Goods Hub, we take your privacy seriously. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit craftgoodshub.com or place an order.

Information We Collect

We may collect the following types of information:

Device Information

This can include details such as your IP address, browser type, and browsing/usage activity. This information may be collected through cookies, log files, and analytics tools.

Order Information

When you make a purchase (or attempt to make one), we collect information such as your name, billing and shipping address, email address, phone number, and payment-related details.

We may combine device and order information to help process purchases, enhance site performance and user experience, and reduce fraud risk.

How We Use Your Information

We may use your information to:

  • Process, confirm, and fulfill orders
  • Respond to customer service inquiries and provide support
  • Send updates related to your order or account
  • Improve our website, products, and marketing
  • Meet legal, regulatory, and tax-related requirements

Sharing Your Information

We share your information only when needed, and only with trusted third-party providers that help us operate our business, such as:

We may also share information if required to comply with legal obligations or to protect our business, customers, or rights.

Advertising & Cookies

We may use cookies, pixels, or similar technologies for analytics and to support personalized advertising.

You can manage or opt out of certain targeted advertising through:

Data Retention

We retain order and transaction records for as long as needed to comply with applicable laws, or until you request that we delete your information (where applicable).

Your Rights

If you live in the EU, UK, or California, you may have rights to request access to, correction of, or deletion of your personal data.

To make a request, contact us at: cs@craftgoodshub.com

Minors

Our website is not intended for individuals under 21 years of age.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will include an updated effective date.

Contact Us

For questions or privacy-related requests, contact: