Terms of service
Terms of Service — Craft Goods Hub
(Effective Date: January 9, 2026)
Overview
This website is operated by Craft Goods Hub. Throughout the site, “we,” “us,” and “our” refer to Craft Goods Hub.
Craft Goods Hub provides this website (including all information, tools, and services offered through it) to you, the user, subject to your acceptance of these Terms of Service and any related policies or notices referenced here.
By visiting the site and/or purchasing nicotine products from us, you use our “Service” and agree to these Terms, including any additional terms or policies linked or referenced within. These Terms apply to all site users, including visitors, customers, and anyone who submits content.
Please review these Terms before using our website. If you do not agree to all terms and conditions, you may not access the site or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products online.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least 21 years old, or the legal age of majority in your state or province of residence (whichever is higher/required).
You agree that you will not:
- Use our products or services for any illegal or unauthorized purpose
- Violate any laws or regulations applicable in your jurisdiction, including rules related to nicotine/tobacco products
- Upload or transmit malware, viruses, worms, or other harmful code
Any violation of these Terms may result in immediate termination of your access to our Services.
2. General Conditions
We may refuse service to anyone, at any time, for any reason.
You understand that non-payment data (excluding credit card information) may be transmitted over networks without encryption. Credit card details are always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.
Section headings are included for convenience and do not impact interpretation.
3. Accuracy, Completeness, and Timeliness of Information
We do not guarantee that information on the site will always be accurate, complete, or current. Content is provided for general information only and may be updated or changed without notice.
Any reliance on site content is at your own risk. It is your responsibility to monitor updates and changes.
4. Service and Price Changes
Product prices may change at any time without notice.
We may update, modify, suspend, or discontinue any part of the Service at our discretion and without prior notice.
We are not responsible for any losses resulting from changes to the Service, pricing, or availability.
5. Products
Our online store sells nicotine products.
All nicotine products are considered final sale once opened. Returns are only accepted in accordance with our Return & Refund Policy.
We make reasonable efforts to display product details accurately, but product color or appearance may vary depending on your device or screen settings.
We reserve the right to:
- Limit product sales by person, household, region, or order
- Stop offering any product at any time
- Decline to guarantee that any product or service will meet expectations, or that site errors will always be corrected
6. Billing and Account Information
We reserve the right to refuse or cancel any order you place.
We may limit or cancel quantities purchased per customer, household, or order, including when we believe an order violates these Terms or appears suspicious.
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.
For return-related details, please refer to our Return Policy.
7. Third-Party Tools and Links
We may provide access to third-party tools or services that we do not control.
These tools are provided “as is” and “as available,” without warranties or endorsements. Your use of third-party tools and links is entirely at your own risk.
Some links on our site may direct you to third-party websites that are not affiliated with us. We are not responsible for third-party content, products, services, or policies. Please review their terms and privacy practices before engaging with them.
8. User Comments and Feedback
If you submit feedback, ideas, suggestions, or other content, you grant Craft Goods Hub the right to use that content without restriction or compensation.
We are not required to:
- Keep submissions confidential
- Pay compensation for submissions
- Respond to submissions
You agree that your comments will not violate third-party rights, include unlawful content, or contain malware. We are not responsible for user-submitted comments posted by you or others.
9. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy (available separately).
10. Errors and Omissions
From time to time, the site may contain typographical errors or inaccurate information relating to product details, pricing, promotions, shipping, or availability.
We reserve the right to correct errors and update information at any time, including after an order is submitted.
11. Prohibited Uses
You may not use the site or its content:
- For any unlawful purpose
- To violate local, state, federal, or international laws
- To infringe our intellectual property or the rights of others
- To harass, abuse, defame, harm, or discriminate
- To upload malware or malicious code
- To spam, scrape, phish, or collect personal data improperly
- To impersonate others or misrepresent your identity
- To interfere with site security, functionality, or performance
Violations may result in immediate termination of access to the Service.
12. Disclaimer of Warranties; Limitation of Liability
The site, Service, and products are provided “as is” and “as available.”
We do not guarantee that the Service will be uninterrupted, secure, timely, or error-free.
To the fullest extent allowed by law, Craft Goods Hub (including its employees, affiliates, and suppliers) will not be liable for indirect, incidental, or consequential damages, including loss of profits, revenue, data, or other losses arising from your use of the site or products.
Some jurisdictions do not allow certain liability limitations. Where those laws apply, our liability will be limited to the maximum extent permitted.
13. Indemnification
You agree to defend, indemnify, and hold harmless Craft Goods Hub and its affiliates, employees, and partners from any claims, damages, liabilities, or expenses (including reasonable legal fees) arising from:
- Your breach of these Terms
- Your misuse of the site or products
- Your violation of any laws or third-party rights
14. Severability
If any portion of these Terms is found unlawful or unenforceable, the remaining sections will remain valid and enforceable to the fullest extent permitted by law.
15. Termination
These Terms remain in effect unless ended by you or by us.
You may stop using the site at any time.
We may suspend or terminate your access to the Service immediately and without notice if you violate these Terms.
16. Entire Agreement
These Terms, along with our posted policies (including the Privacy Policy and Return Policy), form the complete agreement between you and Craft Goods Hub regarding the use of the site and replace any prior agreements or communications.
17. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law rules.
18. Changes to These Terms
We may update these Terms at any time by posting the revised version on this page.
Your continued use of the site after changes are posted means you accept the updated Terms.
19. Contact Information
If you have questions about these Terms, contact:
- 📧 cs@craftgoodshub.com
- 📍 Craft Goods Hub Legal Department
- 🕓 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM
Key Takeaways
- You must be 21+ to purchase.
- Prices, products, and availability may change without notice.
- Nicotine products are final sale once opened.
- Craft Goods Hub is not responsible for third-party links or misuse of products.
- Continued site use means you accept any updated Terms.